The freenet Group sees itself as having a direct responsibility to its employees, customers, and shareholders, as well as to the ecological and social environment at the respective company locations and in the context of society as a whole.
Against this backdrop, freenet AG has been reporting annually on the development of material non-financial aspects as part of the non-financial statement since 2017. Since 2019, reporting has been carried out in accordance with the standards of the Global Reporting Initiative (GRI), exercising the "Core" option, and is subject to continuous further development. The non-financial statement is part of the management report in the annual report of freenet AG.
In addition to the topics reported there, good corporate management and control (corporate governance) is of central importance to the freenet Group.
With its predominantly location-based donation activities, the company also shows social commitment: In 2021, the freenet Group donated a total of 20,000 euros to the future project "Büdelsdorf goes Multimedia". As part of the project, young people - but also adults - are introduced to new information technologies with the help of modern hardware and software as well as didactic support.
Responsibility to our stakeholders
Sustainable and responsible action is part of our corporate culture and the core of our success and its sustainability. Our actions are primarily guided by economic principles, as economic success is a prerequisite for reliable and measurable value creation for all our stakeholders.
Performance-oriented and safe working environment, free of any discrimination
Sustainable customer relationships with high quality service and customer interaction.
Transparency and integrity towards investors, analysts and banks
Purchasing guidelines and Supplier Code of Conduct as minimum standards
Legal compliance, ethical principles and compliance management system.
Responsibility for a digital life
For us, enabling a digital lifestyle and supporting dialogue also means taking responsibility for transparent and secure handling of sensitive customer data. Data security and data protection are essential for our business and are our focus areas, due to the high degree of digitalisation in our industry.
Informational self-determination and transparency
Information security guideline and regular audits.
Communication according to customer needs
Responsibility for the environment
Conserving resources and using energy sparingly are part of ensuring our competitiveness.
For us, the digitalisation of processes is an opportunity to reduce resource and energy consumption, in light of the goal of sustainable reduction of CO2 emissions.
Energy and CO2-emissions
Savings from digitalisation and energy audits
Consumption of resources
Digital invoicing, reduction of electronic waste
ESG ratings by independent rating agencies increase transparency for all stakeholders with regard to the classification and weighting of relevant sustainability activities. The freenet Group uses the opportunity for active dialogue.
The freenet Group's management of non-financial issues is assessed by international ESG rating agencies. The Investor Relations & ESG department is in continuous exchange with four relevant players.
Since 2018, freenet Group has also been disclosing climate data, especially on CO2 emissions, as part of the Carbon Disclosure Project (CDP), thus making its impact on the environment transparent. In 2021, the company is once again a designated CDP Discloser through its active participation in the CDP and voluntary completion of the CDP questionnaire.
The external assessment of the freenet Group's sustainability activities is as follows: