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Address:
freenet AG
Hollerstraße 126
24782 Büdelsdorf
Chairman of the Supervisory Board: Dr. Hartmut Schenk
Executive Board: Christoph Vilanek (Chairman), Stephan Esch, Joachim Preisig
Registered Office: Büdelsdorf, Local Court Kiel HRB 7306 KI
Value Added Tax Number: DE 242 848 538
Responsible for information on the company:
freenet AG
Investor Relations
Andreas Neumann
Deelbögenkamp 4c
22297 Hamburg
Data protection an privacy principles, anwering your inquiries:
freenet AG
The data protection representative
Deelbögenkamp 4c
22297 Hamburg
Regulatory authority:
Federal Network Agency for Electricity, Gas,
Telekommunications, Post and Railway
Tulpenfeld 4, 53113 Bonn
Telephone 02 28/14-0
Telefax 02 28/14-88 72
Important note for customers
Please note that only on the dedicated numbers given below can we answer your customer requests quickly and competently:
Do you have questions about your mobile phone tariff or about the mobile internet?
Our service employees will be pleased to take your call on 0180 50 22 24 0 (max. € 0.14 per minute from a German landline or € 0.42 per minute from the German mobile networks).
You are also welcome to use our online contact form at www.md.de/kontakt to receive the answers to your questions.
Do you have questions about freenet services (e.g. freenetMail, freenetCommunity, freenetDomain, or other online services), about internet dial-up via modem or about land line telephony (freenetPhone or call-by-call)?
We will be pleased to help you on 09001 750 850 (€ 0.19 per minute in the selection menu, up to € 0.99 per minute for after sales services from a German landline, mobile rates vary).
Do you already know our online contact form? You can use it to address your questions simply and free of charge to our customer service. Just take a look at www.kontakt.freenet.de/.
