To change the font size of the website, please adjust the settings of your browser.

On Windows computers

Internet Explorer (from version 8 onwards): Click on "View" from the top menu, then move down to "Text Size" and select the required setting.

Mozilla Firefox: Click on "View" from the top menu, then move down to "Zoom" and select "Zoom In" or "Zoom Out" as required.

Alternatively to the settings of your browser, you can use the following shortcuts:

  • [Ctrl] and [+] to increase the display size,
  • [Ctrl] and [-] to reduce the display size,
  • [Ctrl] and [0] to restore the normal display size.

On Macintosh computers

Safari: Click on "View" from the top menu, then select "Make Text Bigger" or "Make Text Smaller" as required.

Mozilla Firefox: Click on "View" from the top menu, then move down to "Zoom" and select "Zoom In" or "Zoom Out" as required.

Alternatively to the settings of your browser, you can use the following shortcuts:

  • [Cmd] and [+] to increase the display size,
  • [Cmd] and [-] to reduce the display size,
  • [Cmd] and [0] to restore the normal display size.
Customer contact

You are a customer and have questions, requests or suggestions about our products and services?

  • Service hotlines

Below we have compiled the most important contact details to ensure that your request can be dealt with immediately.

  • Email

You would like to send us a message? Please choose your relevant contact form from the list below. We will attend to your request promptly.

Main contact
The general correspondence and visitor address for the company head office is:

freenet AG
Hollerstraße 126
24782 Büdelsdorf
Germany

Phone: +49 (0)4331 / 69 1000
E-mail: info@mobilcom-debitel.de
Further contacts
If you have questions on the following topics, please use the appropriate link to obtain the details of your contact person.