To change the font size of the website, please adjust the settings of your browser.

On Windows computers

Internet Explorer (from version 8 onwards): Click on "View" from the top menu, then move down to "Text Size" and select the required setting.

Mozilla Firefox: Click on "View" from the top menu, then move down to "Zoom" and select "Zoom In" or "Zoom Out" as required.

Alternatively to the settings of your browser, you can use the following shortcuts:

  • [Ctrl] and [+] to increase the display size,
  • [Ctrl] and [-] to reduce the display size,
  • [Ctrl] and [0] to restore the normal display size.

On Macintosh computers

Safari: Click on "View" from the top menu, then select "Make Text Bigger" or "Make Text Smaller" as required.

Mozilla Firefox: Click on "View" from the top menu, then move down to "Zoom" and select "Zoom In" or "Zoom Out" as required.

Alternatively to the settings of your browser, you can use the following shortcuts:

  • [Cmd] and [+] to increase the display size,
  • [Cmd] and [-] to reduce the display size,
  • [Cmd] and [0] to restore the normal display size.
  • General

You are a customer and have questions, requests or suggestions about our products and services?

  • Service hotlines

Below we have compiled the most important contact details to ensure that your request can be dealt with immediately.

  • Email

You would like to send us a message? Please choose your relevant contact form from the list below. We will attend to your request promptly.

Main contact


freenet AG
Hollerstraße 126
24782 Büdelsdorf
Germany

Phone: +49 (0)4331 / 69 1000
E-mail: info at mobilcom-debitel.de

Our brand portfolio
The freenet Group is the largest network-independent telecommunications provider in Germany.

The Group is in the process of establishing itself in the Digital Lifestyle sector as a provider of household / at-home solutions for customers that are not necessarily related to telecommunications